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At Lumotune Inc., we are in the business of providing specially engineered glass displays that show content produced by the user, uploaded via our online application. In the course of providing our products, and support for our products, to you, we may collect certain personally identifiable information from you. Because we are committed to protecting your privacy rights and the information you provide to us, we have developed this privacy policy. It explains how we will protect personal information and describes how we will use and share it. We collect this information for the following purposes:

Read our full privacy policy below.

This policy is concerned with the protection of personal information only. Personal information includes any data that can be used to identify you as an individual, including your name, income, personal opinion, interests, home contact information, identification numbers, user IDs, passwords, ethnic origin, and age. Under Canadian law, in a business context, personal information does not include the name, job title, business address, or business telephone number of any employee in an organization.

This policy describes the following practices:

• Collecting information
• Sharing your personal information
• Maintaining your personal information

This privacy policy may change from time to time to reflect Lumotune’s internal needs, customer feedback, or changes in applicable privacy legislation. Lumotune will post all such changes on our website, so please visit this page regularly.

NOTE: Lumotune products are not intended for children under the age of 13. We do not knowingly collect or maintain any personal information or non-personally-identifiable information from anyone under the age of 13 nor is any part of our website directed to children under the age of 13. We will remove and/or delete any personal information we believe was submitted by any child under the age of 13.

Collecting information

We will always inform you when we need information that personally identifies you, and we will keep this information in strict confidence and use it only to provide you with our products and as otherwise set out in this privacy policy. Additionally, you may, on occasion, voluntarily provide Lumotune with information that can be classified as personal information – all such personal information will be stored and maintained in accordance with this privacy policy.

We collect information in the following ways:

As part of your purchase of Lumotune’s products

In connection with the purchase of our products, we will require customer’s name, address, telephone number and credit card or other payment information for billing and delivery purposes. Individuals may also provide information voluntarily about themselves that may fall within the definition of personal information under applicable law. All of this information is kept confidential and stored securely by Lumotune.

Automatically by Lumotune’s website

Use of Lumotune’s website may result in the collection of technical information such as computer IP addresses, operating system, browser name/version, the referring web page, requested page, date/time, and sometimes a "cookie" (which can be disabled using your browser preferences); such information is used to help us understand the overall usage pattern of our website.

Contacting Lumotune directly

Customers and business partners often contact us directly. When a person contacts any Lumotune employee by telephone, e-mail, in person, or through our website, they will be asked to provide consent to the collection of personal information if their personal information will help us deliver the information, products, or services required.

Responding to communications from Lumotune

From time to time, Lumotune may invite people to provide us with information for specific purposes. We may ask for this information through feedback features on our website; we may send out e-mail inviting feedback or offering products and services; or we may ask for information concerning support of our products or services. Responses to these communications may require the responding person to submit personal information and opinions.

Information is obtained through a third party

Occasionally, Lumotune will obtain information about customers from third parties, such as mailing list providers. Third-party providers are responsible for obtaining consent for the release of personal information to us from those individuals identified on mailing lists, surveys, or through other collection methods.

Additionally, as Lumotune’s customers are able to upload content to Lumotune systems in their use of the product, it is Lumotune’s customers’ responsibility to obtain consent for the use of any personal information in the course of those activities. Lumotune does not monitor or have any control over Lumotune’s customers’ use of such personal information; however, if an individual makes any complaint to Lumotune regarding unauthorized use of their personal information by such customer, Lumotune will promptly facilitate contact with such customer to resolve such situation, and, where the individual can show that the information is actually their personal information, Lumotune shall, at the individual’s request, remove such personal information from Lumotune’s systems.

Sharing your personal information

Subject to any exceptions stated above in the collection of information section, should Lumotune collect any of your personal information, we will follow these practices regarding the distribution of that information.

Your personal information is always protected

Lumotune uses reasonable precautions to protect your personal information and store it securely. Access to your personal information is restricted to those personnel who need it, and Lumotune takes reasonable steps to prevent the unauthorized use or disclosure of your personal information.

Lumotune only uses and discloses your personal information if it helps us facilitate your needs, improve our products and services, meet legal and regulatory requirements, or — to the limited extent possible — manage our internal business operations. Additionally, if there are any disclosure or use restrictions in your consent to the collection of your personal information, Lumotune will abide by those restrictions (subject to the consent exceptions listed below).

Lumotune may combine your information with other information into an aggregate form, so your information no longer personally identifies you. We may then disclose the aggregate information to third parties, so they can obtain an overall picture of Lumotune’s products, services, and/or usage patterns and statistics.

We only share your information with your consent

Lumotune provides your information to third parties only for purposes to which you have consented, and we require such third parties to keep your information confidential.

In a few situations, Lumotune may be required to disclose your information without your prior consent. For example, Lumotune may disclose your information if we are required to do so by law, or if we believe in good faith that such disclosure is necessary to:

• comply with law or legal process
• protect and defend our rights and property, or the rights and property of a third party
• protect against misuse or unauthorized use of any of Lumotune’s products, services, or other proprietary materials
• protect the personal safety of any person
• allow for a change of ownership of Lumotune and associated transfer of all personal information to the new owner of Lumotune – this does not affect the protection of your information under this Privacy Policy

Lumotune will always try to provide you with prior notice of such disclosure; however, such notice may not always be possible or reasonable given the circumstances.

Maintaining your personal information

Lumotune has established the following practices regarding the maintenance of your personal information.

You can request access to your personal information at any time

If, for any reason, you wish to review your personal information that Lumotune has in its possession, you can contact our Privacy Officer, who will be pleased to provide you with all your personal information that Lumotune has on file.

You can request changes to your personal information at any time

Sometimes, it will be necessary for you to update your personal information Lumotune has on file. For example, if you are obtaining a product or service for which you are paying by means of a credit card on file with Lumotune, and you change credit cards, you must update your information to avoid a missed payment.

If you wish to make any changes or corrections to your personal information, please contact our Privacy Officer who will implement the changes. This will help us ensure our records are always up-to-date.

You can opt out of communications at any time

Additionally, you always have the choice of whether you wish to receive information from Lumotune. If you do choose to opt out of communications respecting products and services provided by Lumotune, you may not obtain all the benefits we could otherwise provide, such as updates or warnings. Lumotune will not have any liability to you for your loss of those benefits or any negative effects respecting your use of Lumotune’s products or services.

You can request that your personal information be destroyed at any time

A situation may arise where you desire to have all of your personal information that is contained in Lumotune’s records deleted or destroyed. If this is what you wish, please contact our Privacy Officer, who will take care of removing your personal information from all of Lumotune’s records. However, there may be situations where we are obligated to retain one archival copy of your information to allow us to comply with laws or respond to legal processes. We will inform you of all such situations, and will only use your retained personal information to the limited extent necessary to comply with such laws or respond to legal processes.

Contacting our Privacy Officer

Lumotune welcomes your comments about this privacy policy, and we would be happy to provide any additional information you require. Please contact our Privacy Officer at privacy@lumotune.com

This privacy policy supplements any agreements you already have with Lumotune Inc., such as the Terms of Use, website terms and conditions, and any other software license agreement. Our privacy policy does not replace the terms of those agreements. By agreeing to those terms and using Lumotune’s website, products and services, you are consenting to the collection and use of your personal information by Lumotune Inc. in accordance with this privacy policy. This policy was written in accordance with the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA).